How It Works

Eight steps, one coordinator, nothing left to you.

From your first form to your post-trip results review, here is exactly what happens and who is responsible for each part.

  1. 1

    Register

    A short, entirely non-clinical form. No medical questions are ever asked by us.

  2. 2

    Welcome & education

    Program video, FAQs and an AI concierge for logistics questions — with a human always one message away.

  3. 3

    Free consultation call

    Book a time yourself on our calendar. We listen, answer questions and outline options.

  4. 4

    Your package, designed

    An AI-drafted recommendation, approved by our staff. Every package is human-approved before you see it.

  5. 5

    Proposal & e-signature

    Review your proposal, sign electronically and place your deposit through secure payment.

  6. 6

    Prepare & travel

    Passport, visa and insurance reminders plus your full itinerary. Medical records go directly from you to the hospital's secure system — we send the link and track status only.

  7. 7

    Your retreat

    A personal coordinator, transport, hospital appointments and concierge support by chat, SMS or WhatsApp. Anything medical escalates to a human immediately.

  8. 8

    Follow-up

    Results review with the hospital physician, wellness check-ins afterwards, and an optional membership.

Scroll horizontally to follow the journey →

Your records stay yours. Medical records go directly from you to the hospital's secure system. We send you the link and track status only — we never hold your records.
Human-approved, always. AI helps us draft and answer logistics questions. Every package is reviewed and approved by our staff, and any medical question is answered by a person or referred to the hospital.